Issues when creating, enabling deployments or exporting models

When enabling or creating a deployment but also when exporting a model you may encounter an issue that prevents the operation to complete successfully.

Example error message when trying to enable a deployment from an old experiment:


About a year ago we introduced a new definition format for experiments on the platform which we have so far provided backward compatibility to. We were in the process to finally phase out the old format but this caused an issue when trying to perform operation on these old experiments. This affects, deployment creation, enabling a deployment and exporting a model from these experiments.

What can be done?

The current workaround is to duplicate the experiment, train it and perform the operation on the new experiment. If this doesn’t resolve it, contact our support team for help.

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